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A TRUSTED PARTNER
Quality Customer Service High tech assistance
Robot-Coupe has a dedicated team to answer all To complete its service offering, Robot-Coupe has
your questions and help you choose the right a specialised team trained to provide efficient, rapid
equipment including quotations, orders, invoice, help in troubleshooting, carrying out repairs and
shipping, etc. Guaranteed dispatch of machines maintenance, providing video tutorials, etc.
and accessories within 48 hours. Spare parts
ordered on our after sales service website are sent
within 24 hours. More than 98% of orders meet the
stipulated deadline.
A high performance logistics centre An efficient after sales service
Robot-Coupe keeps all its machine and spare parts The spareparts.uk.robot-coupe.com website
stocks in a dedicated warehouse to ensure rapid provides a rapid tool to find information and or
delivery times. More than 90% of our references are order:
kept in stock. A team of logistic professionalsis • Consultation of spare parts with exploded views
tasked with carefully organising orders and ensuring and wiring diagrams.
traceability of shipments. • Multicriteria searches by reference #, serial number,
product category or model.
• Ordering of spare parts in real time*.
*For authorised dealers only
2024 Edition 11
