Page 3102 - A.J. Kitchen & Service

Out of Warranty Cases

• If the product is used above its intended purpose, standards or capacity

specified by the manufacturer,
• In case of the bad locationing of the product, continuous usage and unhealthy

environment (ex: required ventilation), not suitable floor or flat platform, lack
of convenient gas pressure,
• If the product hasn’t been used as explained in the instruction manual,

• If the fault is caused by inconvenient, worng or careless usage,

• If the malfunction is caused by fluactions in the mains power, a stoke or a
meteor lightening, a fire, a flood, an earthquake or similar cases,

• If the special tools and equipments installed or the maintenance and repair

are made by any other person than the authorized person,
• When requesting a service, if the installation-start documents or purchase

invoices of the product are not presented,

• If the informations on the documents of the installation, start or maintenance
has been destroyed or changed,

• If the paid annual or the contractual periodic maintenance of the product has
not been done on time by the authorized personnel,

• If unoriginal spare parts have been used,

• Notifications to our authorized services under the warranty period about the
malfunctions that could not have been repaired, will make the time-out of
the warranty stop only for that specific malfunction. In this case, the

authorized service will inform about the compensation or the non-
troubleshooting and the expanded warranty period will end in 3 months in
any cases,

• Damages caused by the unnecessary loss of time, the maleficience, the
revenue loss, or the conduction of the product from the defective location to

another,

• Malfunctions of the product due to squalidity are not covered by the
warranty,

• The methods to be followed about the fault detection and elimination are
determied completely by MUTAŞ’s technical service management and the
service matter is taken as basis for the determination of the malfunction.

11